JILIEVO Privacy Policy

1 Introduction and Our Commitment

Welcome to JILIEVO, operated by Fournine Technology N.V. We believe that every player deserves to know exactly how their information is handled. This privacy policy has been written in plain, easy-to-understand language, so you can see clearly what we collect, why we collect it, and what choices you have. No confusing legal jargon — just honest answers.

This privacy policy applies to the official JILIEVO website at jilievo.beer and to all services provided by the platform. Once you use JILIEVO, you agree to the terms laid out in this policy. If you do not agree with any part of it, please stop using the site and reach out to our support team.

Our privacy policy is built on three core foundations:

• Transparency: We believe in plain talk. Whenever you use JILIEVO, you’ll get a clear explanation of the data we collect and the specific reason we need it.
• Security: Your safety matters to us, which is why we apply the latest security measures to protect everything you share with us.
• Control: We put you in charge. You have full control over your personal details and how they’re handled.

2 What kinds of data do we collect?

JILIEVO keeps data collection to the minimum needed for smooth service. Check the table below to see each type and what it’s used for.

3 How We Collect Information

JILIEVO gathers your information through several channels, and you have every right to know each one.

Personal details you share with us yourself

• What you type during account sign-up
• Identification files you submit for KYC checks
• Banking details you use when you top up or cash out
• What you tell our support team when you contact us
• Your responses to promo sign-ups, questionnaires, and surveys

Data collected in the background while you are on the site

• Your site visits and clicks, tracked with cookies and other tech
• Logs that note when you log in and the actions you take inside your session
• The kind of device you use, its operating system, and your browser version
• Your IP address plus a rough estimate of your location

4 What we do with your information

At JILIEVO, your information is used for clearly defined reasons only, and we explain each one below.

• Administering your account: The data we gather helps us set up, handle, and protect your JILIEVO account.
• Handling your transactions: We need your financial details so your deposits and withdrawals go through without any delays.
• Confirming your identity: We use KYC checks to meet our legal obligations and to keep fraudsters out of the platform.
• Looking after our players: Our support team pulls up your information to help solve any issues you’re facing.
• Promoting responsible gaming: We monitor your gaming activity to detect any early signs of gambling-related harm and to encourage responsible play.
• Getting in touch about promos: We may send you updates about promos and bonuses through email, but only if you give us the go-signal.
• Keeping in step with the law: We also use your information to stay within the rules set by regulatory bodies.
• Working on better service: We analyze how our members use the platform to make the overall experience better for everyone.

5 Information Sharing Policy

There are only a few situations where JILIEVO may share your data with a third party, and we only do it under strict conditions. Your information is never sold, no exceptions.

Partners who help us serve you

We may share a limited amount of data with trusted partners who assist with payment processing, technical support, and security. These partners are bound by the same privacy standards that JILIEVO follows.

Following legal orders

If a court or a regulator issues a lawful request, we might have to disclose certain information. In those cases, we share only the bare minimum required.

Keeping the platform free from fraud

When there’s a genuine suspicion of serious fraud or money laundering, we are legally bound to report the relevant details to the proper authorities.

6 Cookie Policy

JILIEVO's website uses cookies. Cookies are small data files that your browser stores on your device, and they help make your time on the site smoother by remembering your actions and preferences.

• Essential Cookies: Login sessions and security tokens are critical — without these cookies, the website simply won't function properly.
• Functional Cookies: These remember your preferred language and other settings, so you get a consistent experience every time you visit.
• Analytics Cookies: These help us understand which sections of the site are used most, allowing us to refine navigation and content.
• Security Cookies: These are used to spot suspicious behavior and help keep your account safe from unauthorized access.

You can control cookies anytime through your browser settings. However, if you disable essential cookies, some site features may not work as expected.

7 Data Storage & Security Measures

JILIEVO uses industry-leading security technology to protect your information. Our security measures include:

• 256-Bit SSL/TLS Encryption: All data transmissions happen over encrypted channels, so your information stays safe while traveling through the web.
• Encrypted Database: Stored data remains encrypted, making it unreadable even if someone gains unauthorized access.
• Two-Factor Authentication (2FA): Adds an extra layer of protection during every login to your JILIEVO account.
• Regular Security Audits: Independent security experts conduct routine system tests to identify and resolve potential weaknesses.
• Firewall Protection: Strong firewalls stop unauthorized entry and keep malicious traffic away from the platform.
• Limited Access: Only authorized staff members are allowed to view the necessary information.

Data Retention Period

We keep active account details for as long as your account stays active. Even if you close your account, some information may still be stored for up to five years due to legal obligations.

8 Your Data Protection Rights

As a JILIEVO user, you hold several important rights over your personal information. We fully respect and support these rights:

• Right to Know: You can ask us what information we have about you, and we are required to provide it.
• Right to Correct: If you spot any error in your details, you may request a correction.
• Right to Delete: Under certain conditions, you can ask us to delete your data.
• Right to Limit Processing: You can ask us to stop using your information for specific purposes.
• Right to Move Your Data: You can request to receive your data in a portable format.
• Right to Object: You have the full right to opt out of marketing communications.

9 Protecting Minors' Data

JILIEVO is a 21+ platform. We do not collect information from anyone under 21 years old, and we do not provide services to them.

• Age verification is carried out during registration.
• As part of the KYC process, you may be required to submit documents proving your age.
• If an account is suspected to belong to someone under the legal age of 21, it will be shut down without delay.
• If we ever collect information from someone under the age of 21 by mistake, we will delete it immediately.

10 Privacy Policy Updates

JILIEVO reserves the right to update this Privacy Policy whenever necessary. When changes are made:

• You will be notified by email or via a notice on the website before significant changes take effect.
• The date of each revision will always be stated at the top of this page.
• You have the option to close your account if you do not agree with the updated policy.
• Continuing to use the website after the changes are implemented will be treated as your acceptance of the new policy.

11 Contact Us

For any questions, complaints, or requests related to your privacy rights, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 — click the live chat icon at the bottom right of the website.
• Response time: Usually within 24 to 48 hours
• Privacy-related complaints: [email protected]

We treat every complaint seriously and do our best to resolve it quickly.